Patron Data & Privacy Policy
At Bramble & Kettle Heritage Confectioners, based in Hood River, Oregon, we hold our visitors' and patrons' privacy in the highest regard. This policy outlines our straightforward practices concerning information collected during your visit to our online confectionery showcase and catalog portal.
1. Information We Collect
We operate our digital portal as an informative showcase and gift curating guide. We collect minimal information strictly necessary to provide an authentic, seamless browsing experience:
- Direct Correspondence: When you send inquiries or custom tasting requests to our atelier via email (brambleandkettle@gmail.com), we retain your email address and message contents solely to answer your questions and assist with confectionery gift planning.
- Local Storage Preferences: We use your browser's local storage to save your interaction preferences, such as your acknowledgment of display notices and custom tasting parcel selections, without transmitting this data to external advertising trackers.
- Standard Server Logs: Our hosting servers automatically log standard, non-personally identifiable technical information (such as browser type, operating system, and general geographic region) to ensure portal security and performance.
2. How We Use Patron Information
Any communication shared with Bramble & Kettle is used exclusively for internal customer service, responding to batch inquiries, sharing regional craft details, and assisting with gift parcel guidance. We do not sell, rent, trade, or distribute your email address or personal contact details to third-party data brokers or marketing networks.
3. Local Storage & Cookie Preferences
Our portal does not deploy intrusive cross-site advertising trackers. We utilize minimal client-side storage keys exclusively to remember your user interface choices across sessions. You can clear your browser storage or adjust your browser settings at any time without diminishing your ability to read our recipes, tasting notes, and craft ledgers.
4. Data Security & Retention
We implement industry-standard technical measures to protect all direct correspondence received by our atelier. Inquiries and customer service records are retained only for as long as necessary to fulfill your request and maintain accurate archival records of customer gift correspondence.
5. Your Rights & Curator Contact
Patrons residing in the United States and abroad may contact us at any time to review, correct, or request the deletion of any personal correspondence records stored in our atelier email archives.